NetCare Service Co., Ltd. (hereinafter referred to as “NetCare Service”) recognizes the importance of handling personal information appropriately as a business entity that provides agile and flexible services in the diversified modern society and constructs fruitful systems that play a part in the prosperity of customers.
NetCare Service is committed to protect customers’ personal information appropriately.
All members of NetCare Service work together to comply with our Privacy Policy, and therefore make every effort to protect personal information and the rights and interests of individuals.
Enacted: August 1, 2013
Last revised: January 6, 2020
Ryuji Kaneko, Representative Director, NetCare Service Co., Ltd.
Contact information for Private Policy
Net Care Service Co., Ltd. Private Policy Contact Desk
5-13-16 Shimizu, Asahi-ku, Osaka 535-0021
TEL. 06-4296-8658

Personal information subject to disclosure acquired by NetCare Service will be used within the scope of the following purposes.
When the information is required to be used in a purpose that is not listed below, we will obtain a consent from the person either directly or in other means before we disclose or use any of the information.
| Information | Purpose of Use |
|---|---|
| Personal information of customers | For sales and customer account management |
| Personal information of employees and retirees | For employment and HR management |
| Personal information of job applicants | To contact applicants for screening, hiring, or rejecting |
| Personal information related to inquiries | To manage and contact inquiries |
| Personal information related to e-commerce sites | To manage and communicate with customers |
| Personal information captured by surveillance cameras installed at the Osaka Office and Hagi Technical Center | For crime prevention |
Acquired personal information that is not subject to disclosure will be used within the scope of the agreed purpose at the time of acquisition.
When the information is required to be used in any purpose other than previously agreed, we will obtain a consent from the person either directly or in other means before we disclose or use any of the information.
| Information | Purpose of Use |
|---|---|
| Personal information related to remote support | To provide maintenance services |
| When the person in question makes a request |
|
|---|---|
| When the representative person makes a request |
In the case the person has died: |
* For details on disclosure, etc. request, please contact Disclosure Request Contact listed below.
The authorized personal information protection organization is the following organization, and complaint and claim about the handling of personal information of NetCare Service can be requested to the organization listed below.
| Name of authorized personal information protection organization |
Japan Information Economy and Society Promotion Association |
|---|---|
| Where to request a complaint resolution | Personal Information Protection Complaints Consultation Office |
| Location | Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032 |
| Telephone | 0120-700-779 |
| Company Name | NetCare Service Co., Ltd |
|---|---|
| Location | 5-13-16 Shimizu, Asahi-ku, Osaka 535-0021 |
| Privacy Policy Manager | Ryuji Kaneko |
| Telephone | Phone: +81-6-4296-8658 |
Enacted: August 1, 2013
Last revised: March 4, 2020